This Exclusive One-on-One, In-Dealership, Hands-On Training, Coaching, and Mentoring Course was designed specifically to teach current & future General Managers the best and fastest trial-and-true ways to become a Top-Performing General Manager.
This course covers the following topics:
- Analyzing Dealership Financial Statement to manage and improve your Dealership’s Departmental Operations.
- Evaluating your Inventory Performance.
- Maximizing your Cash Flow.
- Controlling and minimizing your Expenses.
- Industry’s Benchmark guidelines for every department.
+ PART 1: AUTOMOTIVE FINANCIAL MANAGEMENT
- Understanding Service Department Key Performance Indicators.
- Best Practice Guidelines from DealerEXECUTIVES™ Field experts.
- Sales Management in the Service Drive.
- Managing Technician Time and Technician Cost of Sale.
- Balancing Advisors and Tech Mix.
- Daily Service Key Metrics for the General Manager.
- Developing and Managing “Opportunities to Do Business (OTDBs) in the Service Department.
- Utilizing Service-Repair Loans to reduce Service Denials and increase revenues from Customer-Pay work.
+ PARTS 2: FIXED OPERATIONS ONE; THE GENERAL MANAGER’S ROLE IN SERVICE DEPARTMENT:
- Understanding Parts Inventory Mix, Gross Turn, and Net Turn.
- Managing Days Supply, and Obsolescence.
- Discounts Earned, Margins, and Mark-ups.
- Best practices to increase Parts Department Net Profits.
+ PART 3: FIXED OPERATIONS TWO; THE GENERAL MANAGER’S ROLE IN PARTS DEPARTMENT:
- Managing your Pre-Owned Department Aging Inventory.
- Maximizing your pre-owned inventory turn by mastering Appraising, Reconditioning Time, Sourcing, Pricing, and Wholesaling.
- Mastering Digital Marketing, SEO, Google Analytics, and Reputation Management.
- Impact of CPO on Dealer Operations.
- Converting Leads to Sales.
+ PART 4: VARIABLE OPERATIONS ONE; PRE-OWNED VEHICLES:
- Developing a documented sales process that consistently drives Departmental Profitability.
- Controlling New Vehicle Inventory to increase profitability and market share.
- Recruiting, developing, and maintaining TOP Sales Managers.
- Creating a profitable Business Development Center.
- Developing and Maintaining a profitable F&I Department.
- Overcoming Objections in the F&I Office.
- Word Track Manual for F&I Managers.
- Mastering Digital Retailing and maximizing your eCommerce Marketing.
+ PART 5: VARIABLE OPERATIONS TWO; NEW VEHICLES:
- Develop six skills to be an effective leader and a top performer.
- Time Management for General Managers.
- Daily, weekly, and monthly To-Do Lists that will help you be your best.
- Documented Job Descriptions for every position in the dealership.
- Implementing “Did-It-Today” (DIT) process.
- One-on-One Meetings with dealership personnel.
+ PART 6: EFFECTIVE LEADERSHIP FOR GENERAL MANAGERS:
This course covers the following topics
- Analyzing Dealership Financial Statement to manage and improve your Dealership’s Departmental Operations.
- Evaluating your Inventory Performance.
- Maximizing your Cash Flow.
- Controlling and minimizing your Expenses.
- Industry’s Benchmark guidelines for every department.
+ PART 1: AUTOMOTIVE FINANCIAL MANAGEMENT
- Understanding Service Department Key Performance Indicators.
- Best Practice Guidelines from DealerEXECUTIVES™ Field experts.
- Sales Management in the Service Drive.
- Managing Technician Time and Technician Cost of Sale.
- Balancing Advisors and Tech Mix.
- Daily Service Key Metrics for the General Manager.
- Developing and Managing “Opportunities to Do Business (OTDBs) in the Service Department.
- Utilizing Service-Repair Loans to reduce Service Denials and increase revenues from Customer-Pay work.
+ PARTS 2: FIXED OPERATIONS ONE; THE GENERAL MANAGER’S ROLE IN SERVICE DEPARTMENT:
- Understanding Parts Inventory Mix, Gross Turn, and Net Turn.
- Managing Days Supply, and Obsolescence.
- Discounts Earned, Margins, and Mark-ups.
- Best practices to increase Parts Department Net Profits.
+ PART 3: FIXED OPERATIONS TWO; THE GENERAL MANAGER’S ROLE IN PARTS DEPARTMENT:
- Managing your Pre-Owned Department Aging Inventory.
- Maximizing your pre-owned inventory turn by mastering Appraising, Reconditioning Time, Sourcing, Pricing, and Wholesaling.
- Mastering Digital Marketing, SEO, Google Analytics, and Reputation Management.
- Impact of CPO on Dealer Operations.
- Converting Leads to Sales.
+ PART 4: VARIABLE OPERATIONS ONE;
PRE-OWNED VEHICLES:
- Developing a documented sales process that consistently drives Departmental Profitability.
- Controlling New Vehicle Inventory to increase profitability and market share.
- Recruiting, developing, and maintaining TOP Sales Managers.
- Creating a profitable Business Development Center.
- Developing and Maintaining a profitable F&I Department.
- Overcoming Objections in the F&I Office.
- Word Track Manual for F&I Managers.
- Mastering Digital Retailing and maximizing your eCommerce Marketing.
+ PART 5: VARIABLE OPERATIONS TWO;
NEW VEHICLES:
- Develop six skills to be an effective leader and a top performer.
- Time Management for General Managers.
- Daily, weekly, and monthly To-Do Lists that will help you be your best.
- Documented Job Descriptions for every position in the dealership.
- Implementing “Did-It-Today” (DIT) process.
- One-on-One Meetings with dealership personnel.
+ PART 6: EFFECTIVE LEADERSHIP FOR
GENERAL MANAGERS:
OUR TEAM
DealerEXECUTIVES™ PROFESSIONALS ARE INDUSTRY EXPERTS – MANY ARE SUCESSFUL FORMER DEALERSHIP OWNERS AND EXECUTIVES – EACH WITH MORE THAN 20 YEARS OF AUTOMOTIVE RETAILING EXPERIENCE PRIOR COMING TO DealerEXECUTIVES™
10 REASONS WHY YOU SHOULD JOIN THOUSANDS OF DEALERS THAT HAVE CHOSEN DealerEXECUTIVES™
DealerEXECUTIVES™ will provide your dealership with a dedicated, one-on-one help from an industry expert to solve your unique business challenges. DealerEXECUTIVES™ professionals are former dealership owners & executives, each with more than 20 years of experience in retail automotive prior coming to DealerEXECUTIVES™.
DealerEXECUTIVES™ experts combine their real-world expertise with our proprietorial Analytic Automotive Departmental Data to analyze your numbers and processes and partner with you to develop an action plan to capitalize on your dealership's strengths and address its weaknesses. DealerEXECUTIVES™ will help you find out if some categories of your dealership are trending in the wrong direction and will help you reverse it.
DealerEXECUTIVES™ Process includes private training for the current and/or future General Manager of the dealership to keep him/her ahead of the technology curve with innovative market solutions, tools, and instructions that will make the store much more efficient and profitable.
DealerEXECUTIVES™ fees are very reasonable and our service does not require long-term contracts, our low fees are collected quarterly.
DealerEXECUTIVES™ consulting solutions are comprised of the newest management trends, tried-and-true best practices, and have a proven track record among dealers.
DealerEXECUTIVES™ experts have collaborated with the Top- Performing Dealers to streamline processes that have increased their bottom line.
DealerEXECUTIVES™ experts will help you design Pay Plans that drive high-performance and be aligned with your store’s objectives. They will provide you with documented Job Descriptions for every position in your dealership.
DealerEXECUTIVES™ results-proven service is tailored to meet your needs by analyzing your dealership's operations and engaging your management team in developing the solutions.
DealerEXECUTIVES™ experts will address your unique challenges, not put you in a one-size-fits-all mold.
DealerEXECUTIVES™ Fixed-Operations Experts will help you produce higher number of hours from your Technicians and Advisors, increase their Dollars & Hours Per RO, and minimize your Unapplied Labor. DealerEXECUTIVES™ experts will help you have the right mix of A, B, and C technicians, and the right number of Advisors & Support Staff to hit your objectives and still be highly efficient and profitable.
DealerEXECUTIVES™ experts will help you be an expert in maximizing the monies given by the Manufacturer and help you apply for warranty rate increase in Service & Parts Departments.
DealerEXECUTIVES™ experts will help you promote your Parts business, stock the proper level of Parts Inventory, price your parts correctly for your wholesale business, and maximize your Gross Profit Percentage on non-express customer-pay items. DealerEXECUTIVES™ experts will support your top management in making far-reaching
strategic decisions.
DEALEREXECUTIVES™ In-dealership Consulting will bring the best practices of hundreds of dealerships directly to you—with a process that is designed to increase profitability and achieve affordable and outstanding long-term results.
Testimonials
“DealerExecutives™ 3-Month-Process has given us a how-to-guide on becoming a modern auto retailer. DealerEXECUTIVES™ experts – many are former dealership owners and executives - combine their real-world expertise with their Proprietary Analytic Departmental Data to analyze our dealership numbers & processes. They partnered with us to develop and execute an action plan, and in just 3 months, they made our dealership much more profitable.”
Michael S., Dealer Principal, Mercedes-Benz dealership
“DealerEXECUTIVES™ 3-Month-Process comprised of the newest management trends & tried-and true best practices of the top performing franchise-specific dealerships, and they tailored them specifically for us. I highly recommend them for dealers that want to prepare for, and profit from, the automotive disruption that is ahead”
Greg H., General Manager, BMW dealership
“DealerEXECUTIVES™ provided us with a dedicated, one-on-one help from an industry expert to solve our unique business challenges at our Sales, Service & Parts Departments. DealerEXECUTIVES™ 3-Month-Process is second to none. Their experts utilized unconventional thinking and analysis to point out opportunities at every department of our dealership.”
Rick W., Managing Partner, Lexus dealership
“DealerEXECUTIVES™ 3-Month-Process & their experts immediately improved our dealership’s operational and financial performance, and drastically increased our Net Profits. I highly recommend them.”
David R., Executive General Manager, Audi dealership
“DealerEXECUTIVES™ has collaborated with Top-Performing dealers to streamline processes, they brought the best practices of hundreds of dealerships of the same brand & size directly to our dealership, with a process that is designed to increase profitability and achieve incredible long-term results, in just 3 months”
Keanu S., Platform Director, Honda & Nissan Dealerships
“DealerEXECUTIVES™ 3-Month-Process kept our dealership ahead of the technology curve with innovative market solutions. Their experts gave us the tools and instructions needed to make our dealership much more efficient and profitable”
Brian Z., Dealer Partner, Toyota Dealership
“DealerEXECUTIVES™ 3-Month-Process is results-proven. Their unique process was tailored to meet our needs by analyzing our dealership’s operations. Their experts engaged our management team in developing solutions that increased our Net Profit drastically in a very short period of time”
Kenny Y., Executive General Manager, Hyundai Dealership.
“DealerEXECUTIVES™ experts helped us produce higher number of hours from our technicians & advisors, increase their Dollars & Hours per RO, and minimize our Unapplied Labor. They also helped us maximize the monies given by the Manufacturer and apply for warranty rate increase.
Their experts helped us design Pay Plans that drove High Performance. They also provided us with documented Job Descriptions for every position in our dealership”
Jack J. Platform Director, 3 Kia Dealerships